True Beauty Glow UK
Last updated: [May 25th, 2025]
Thank you for shopping with True Beauty Glow UK. Please read this Shipping Policy carefully before placing an order.
Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and UK public holidays).
Orders placed after our daily cutoff time may be processed on the next business day.
You will receive a confirmation email once your order has been dispatched.
Shipping Destinations
We currently ship to:
United Kingdom (England, Scotland, Wales, Northern Ireland)
At this time, we do not offer international shipping unless explicitly stated at checkout.
Estimated Delivery Time
Estimated delivery times begin after dispatch, not from the order date.
| Location | Estimated Delivery |
| United Kingdom | 5–8 business days |
Delivery times are estimates and not guaranteed. Delays may occur due to courier issues, weather, peak seasons, or unforeseen circumstances.
Shipping Costs
Shipping fees (if applicable) are calculated and displayed at checkout before payment is completed.
We may offer free shipping promotions from time to time. These promotions are subject to change without notice.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email.
Please allow up to 48 hours for tracking information to update after dispatch.
Delays & Exceptions
We are not responsible for delays caused by:
- Courier service disruptions
- Incorrect or incomplete delivery addresses
- Customs or security checks (where applicable)
- Natural events beyond our control
In such cases, we will make reasonable efforts to assist, but delivery timelines cannot be guaranteed.
Incorrect Address or Failed Delivery
It is the customer’s responsibility to ensure that shipping information is accurate at checkout.
If a parcel is returned to us due to:
- Incorrect address
- Failed delivery attempts
- Refusal of delivery
Additional shipping charges may apply to resend the order.
Lost or Damaged Packages
If your order is:
- Lost in transit, or
- Arrives damaged
You must contact us within 48 hours of delivery with:
- Your order number
- Clear photos (for damaged items)
We will investigate and, where appropriate, offer a replacement or refund in accordance with our Returns Policy.
Multiple Shipments
In some cases, orders may be shipped in multiple packages depending on product availability. There will be no additional cost to you.
Contact Information
If you have questions about shipping, contact us at:
Email: support@truebeautyglow.co.uk
Business Name: True Beauty Glow UK
Country: United Kingdom